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We Are Happy Customers - MyChien :-)

21 Mar 2008
Package lost? What should i do? Questions like this is inevitably popular, especially when you are expecting your fully paid product to arrive. Yet you waited and waited, and it just did not arrive. What would you do? Would you call up the delivery company? What if they do not understand you? Do you call up your merchant? Well, it does not seem like their problem. Beside, we could not even confirm whether the product has been sent out as promised, or is it really stuck at the courier office.

You are not alone. PotatoCream walks an extra mile for you. We make ourselves a contactable point to resolve your issue. Well, we must confess that we could not do very much to speed up the delivery process. Perhaps all you need is just more information. In that case, we may be helpful.

Best Regards
PotatoCream




Lost Package

MyChien :
Hi Fiona, can you please check with Nationwide on the delivery.
I still haven't receive the package.
As I checked with the online tracking, it says not attempted/deliver to penang since tuesday.

  Could there be any problem with the delivery or simply just late?

Thanks!

  regards,



Fiona, PotatoCream :
Dear Mychien, I'm very sorry that Nationwide in Penang accidentally teared the consignment note..and they cant contact you...i wonder why is this happen..but whatever it is..i ahve given them your contact number and address again. i have asked them to deliver to you by today. very sorry aboout the delay.



We hope the package arrives at her doorstep soon. Story continues...






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